Meet the Team


Walter Schneider

Walter Schneider

President and Co-Founder
In 1980, alongside his business partner Frank Polzler, Chairman and Co-Founder, Schneider acquired the Eastern Canadian rights to RE/MAX, establishing both the brand and their head office in Mississauga, where it currently resides. In the following years he and his partner continued to acquire the rights to multiple regions throughout the United States, Europe and the Middle East.

Walter was born and raised in Toronto, the product of Austrian immigrants who came to Canada. He and his wife Maria have been married for 33 years and they reside in Toronto. They have 3 children, Shelby, Conrad and Simon. Shelby is a fellow RE/MAX’er, serving as Vice President of Corporate Synergy for INTEGRA’s North American operations and Simon is a Business Growth Director for the Ontario-Atlantic Canada region. Walter is very active in numerous sports, but his favorite past time is playing hockey in a recreational hockey league. Although he has traveled the world, Schneider says his favorite place is the family cottage in Muskoka, Ontario.

Frank Polzler

Frank Polzler

Chairman and Co-Founder
Polzler was born and raised near Graz, Austria and immigrated to Canada in 1953. Today, Polzler spends most of his time living in both Europe and Florida. In the summer, he vacations at his summer home near Bracebridge, Ontario. He is also a proud father of his two children, Pamela Alexander (CEO of RE/MAX INTEGRA) and Michael Polzler (Managing Director of RE/MAX Europe), his five grandchildren and four great-grandchildren. Polzler’s entrepreneurial spirit and visionary capabilities are recognized globally. He is an industry trailblazer who continues to provide strong leadership and inspiration to thousands of Franchisees and Sales Associates.

Pamela Alexander

Pamela Alexander

Senior Vice President, North America
As the Senior Vice President of RE/MAX INTEGRA’s North American regions, Pamela Alexander is responsible for the corporate management of its operations in nine U.S. states

Ms. Alexander’s vast experience, understanding of the industry and her vision for its future have carved her a niche among the country’s business elite. Her contribution to the real estate industry, dating back to 1980, has been recognized on numerous occasions. In 2003, she was named one of the 50 Most Influential Women in Canada by the National Post, one of Canada’s leading newspapers; she was featured on the cover of LORE Magazine in the US as one of the Five North American Real Estate Ladies; and most recently, Ms. Alexander was introduced as Real Estate Professional’s Industry Icon. Ms. Alexander ranked 5 on the Swanepoel Top 40 Women Executives in real estate list for North America. She also ranked 34 on the Swanepoel Power 200 list in 2019 alongside RE/MAX INTEGRA Co-Founder Walter Schneider.

Shelby Schneider-McDonald

Shelby Schneider McDonald

Vice President of Corporate Synergy, North America
Joining RE/MAX INTEGRA in 2010, Shelby has served in many roles within the company. Today, Shelby serves as Vice President of Corporate Synergy for INTEGRA’s North American operations, meeting regularly with ownership and the Senior Leadership Team to ensure company goals and objectives are met, while prioritizing company-wide needs. She also serves on the company’s Executive Council, is involved in building up the next generation of REALTORS, and most recently took ownership in the company.

In her early days, she was in instrumental in bringing the brand to the forefront in the social and digital space. In a mere two years, Shelby took the company from having nearly zero presence online to owning 60% of the conversation within their industry. This led to her role as Director of Public Relations and Communications for RE/MAX INTEGRA’s North American operations. In this role, Shelby made similar leapfrog strides, greatly surpassing their company’s closest competitor, particularly in the Canadian landscape, securing RE/MAX’s position as the trusted voice in real estate.

Christopher Alexander

Christopher Alexander

Executive Vice President and Regional Director, Ontario-Atlantic Region
Christopher leads the progression of the Ontario-Atlantic region through strategic growth, the implementation of policies, best practices and programs that establish competitive advantages in the marketplace, brand awareness, and network support and services, among others. Christopher is also responsible for connecting RE/MAX with key audiences and stakeholders, positioning the organization as the premier source for real estate news, trends and information.
Christopher Alexander

Coming from a long line of family members in real estate, Christopher is no stranger to the industry. Beginning his career as a Sales Representative at RE/MAX Professionals Inc. in 2010, he then joined the Regional Office as a Franchise Sales Consultant in 2014 where he was in charge of managing franchise sales and strategic growth throughout the Ontario-Atlantic Region. Most recently, Christopher has also purchased a franchise, RE/MAX Professionals North, servicing the Muskoka and Haliburton areas and has assumed the primary responsibility of representing the Polzler and Alexander families at the leadership level.


Arleta Mis

Executive Assistant to the EVP and Regional Director
Arleta Mis is a seasoned and motivated Executive Assistant specializing in bringing value to clients and fostering positive relations among coworkers. She has extensive experience with all administrative tasks. Her avid research skills and dedication to success has led her to many opportunities to participate in a myriad of projects supporting EVP-level Executives in many different fields.

For the past two years she has provided administrative support to Christopher Alexander, EVP & Regional Director at RE/MAX Integra, and his Business Growth team. Arleta’s tireless work in completing projects on time, as well as, focusing on the company’s long-term growth has made her an asset to the team.

Michelle Goodridge

Senior Executive Administrator to the Chairman, President and Co-Founders, RE/MAX INTEGRA and RE/MAX Europe, R.E.A.L. Global Ambassador and Co-Founder
Michelle has been part of RE/MAX INTEGRA and RE/MAX Europe for over 23 years in her role working closely with the Chairman, President and Co-Founders. During this time she has seen lots of changes and growth. Michelle was born in London, U.K. and grew up in Canada in Southwestern Ontario. She is known for her upbeat, effervescent personality and contagious laugh. With a Degree in Sociology from Western University in London, Canada; working closely with people is her specialty and this is where she shines. She has spoken at several RE/MAX Europe Conventions, RE/MAX INTEGRA Events and has hosted various Women’s Leadership Panels. Michelle looks forward to inspiring RE/MAXers all over the world to reach their full potential. Most recently, together with Joanna Koltan, multi-office Broker in Portugal, has created an initiative called R.E.A.L. RE/MAX Empowering Ambitious Ladies a global community of women supporting and inspiring women to the best versions of themselves.


Nancy Sears

Executive Director of Business Growth

Nancy oversees the management of franchise relationships throughout the Ontario-Atlantic region including business planning, recruiting and retention assistance, renewals and possible expansion opportunities with current owners.

John Dowbiggin

Director of Business Growth
John works alongside the Executive Director to oversee franchise relationships throughout the Ontario-Atlantic region. Working with our Broker/Owners, John set goals to achieve franchise growth and maneuver through any business challenges.

Simon Schneider

Director of Business Growth
Simon is responsible for prospecting into target markets for franchise sales growth and gathering intelligence to profile potential franchise candidates. He also assists by attending sales process meetings in the Ontario-Atlantic region.

Jennifer Dominey

Senior Franchise Sales & Strategic Growth Consultant
Jennifer is responsible for prospecting into target markets for franchise sales growth and gathering intelligence to profile potential franchise candidates. She also assists by attending sales process meetings for the Ontario-Atlantic region.


Ben Morton

Chief Operations Officer
Ben is responsible for all Operations activities across RE/MAX INTEGRA’s North American regions and ensuring our processes enable Regional Staff to provide best-in-class service to our franchisees, their administrative staff and sales professionals.

Samantha Villiard

Director of Operations
Samantha oversees the regional operations and manages the regional franchise contracts & agent incorporation program. Sam and the Operations Department work to welcome and support new agents and our administration membership network, & get new offices up and running smoothly.

Sherrie Plumbe

Operations Coordinator
Sherrie is your go-to person for monthly office billing questions, iFranchise support and is responsible for awards and membership recognition.

Natasha Khan

Operations Coordinator
Natasha welcomes and supports new Agents and Brokers new to the RE/MAX network, assisting with on-boarding and office openings. She is your go-to person for all onboarding questions.

Nargis Khamush

Regional Receptionist
Nargis is the voice of RE/MAX INTEGRA and welcomes your call from our front desk. She also is responsible for all membership status changes, member profiles and general inquiries.


Elizabeth Kuhn

VP of Marketing and Promotions, North America
As VP of RE/MAX INTEGRA Marketing and Promotions, Elizabeth oversees all operations in the Marketing and Promotions Departments for RE/MAX INTEGRA, North America. Elizabeth assists RE/MAX agents and owners to grow their business and market share by building a strong brand.

Carrie Manson

Director of Enterprise Marketing, North America
Carrie oversees marketing initiatives for RE/MAX INTEGRA and consults on the RE/MAX trademarks and graphics usage as well as assists new franchise owners during the initial months of set-up.

Anthony Volpini

Director of Marketing, North America
As Director of Marketing, Anthony is responsible for all marketing and advertising initiatives across North America, in an effort to promote the RE/MAX INTEGRA brand.

Amanda Zdelar

Digital Marketing Manager
Amanda works across brand functions to define the digital strategy, ensuring the strategies are fully integrated and optimized to achieve overarching business objectives. The resident expert in media strategy, SEO/SEM, website, video, display, social, creative, website content, data mining and optimization, Amanda is an integral contributor across the North American RE/MAX team.

Katy Robinson

Director of Events, Learning and Development – North America

Katy oversees the regional Events, Learning and Development teams. She helps strategize, guide and execute regional events throughout New England and the Midwest. Katy leads the development and progress of the Training Specialists. She is always looking for new technologies and ways to create memorable, high-impact experiences for our associates. She also manages all of our vendor partnerships and corporate sponsorships.

Sylvia Ibrahim

Event Coordinator
Sylvia develops & executes all events for the Ontario-Atlantic Region. She also manages corporate partnerships.

Melissa Clemance

Director of PR & Communications, North America
Melissa oversees all PR and Communications initiatives including the release of RE/MAX reports, communication to the network, and digital communication.

Lydia McNutt

PR and Communications Manager
As PR and Communications Manager, Lydia executes on RE/MAX’s public relations and content strategies, which includes developing PR reports, news and special features on, and managing RE/MAX Canada’s social channels.

Courtney Tredwell

Content Marketing Manager
Courtney is a communications professional with a background in marketing and event planning. She works with PR & Communications, Marketing and Events to organize, plan and implement all event related marketing and communication efforts for the entire RE/MAX INTEGRA organization.

Allison Ramey

Content Marketing Manager
Allison will be helping to develop and manage all content initiatives for the Franchise Sales and Business Growth team for the entire RE/MAX INTEGRA organization. Working closely with the Enterprise Marketing and Communications team, Allison will be helping drive forward all marketing initiatives associated with attraction and retention.

Katie Cussen

Content & Communications Coordinator
Katie is responsible for managing and creating content for all regional social media platforms, including blog posts, social media images and video. She is also responsible for curating all internal communications to the network.

Sivani Vinayaga

Brand Compliance Manager
Sivani is responsible for ensuring processes are created for enforcement of trademark and graphic standards. She is focused on managing the administration and execution of key compliance processes in our operating regions. She is also responsible for monitoring the progress made with all compliance initiatives and develop strategies and solutions for RE/MAX INTEGRA.


Dolores Doherty

Chief Financial Officer
Dolores joined RE/MAX in 2000 as the Regional Accountant for RE/MAX Ontario-Atlantic and advanced to Assistant Controller, Controller, Vice President o Finance, and in 2018 was appointed CFO. Dolores is the top Finance person overseeing all of the Finance function for the RE/MAX INTEGRA group of companies in Canada, the US and Europe. She coordinates budgets, taxes, and cash management across all of those companies with the support of a great finance team at RE/MAX INTEGRA, as well as an outside team of tax and audit professionals.

Jennifer Walsh

Corporate Controller
Under the leadership of the CFO, as Corporate Controller Jennifer provides valuable support and guidance to the entire RE/MAX INTEGRA finance team. Jennifer also manages the RE/MAX INTEGRA, US finance staff and oversees the financial reporting, cash management, annual budgets and year-end audits for the RE/MAX INTEGRA group of companies in the US.


Jeff Hartman

Product Manager, Online Presence
Jeff’s role as Product Manager covers, managing the customer journey and user experience. Monitoring analytics to optimize the experience and conversion, Jeff also works closely with vendors that can add value to the online experience as well as develop new online opportunities.

Nipun Goel

Solutions Architect
Nipun oversees all internal development including all technical changes and enhancements to, Launchpad, and Business Intelligence.

Gary Verma

Manager of IT Infrastructure
Gary provides the company with the latest in technological advancements and incorporates them to allow staff to perform tasks with efficiency. Gary also supports iFranchise, and handles technical relations between developer content and our Agents.

Milan Jovanovic

IT Support Analyst
Milan is an IT Professional with a background in Support and Analytics. He maintains the local technology infrastructure at RE/MAX INTEGRA while providing staff with support for all hardware and software applications, and developments.


Paul Kotschorek

Senior Corporate Counsel

Paul is the Region’s in-house lawyer.  On a day to day basis he works most closely with the Franchise Sales, Business Growth and Operations teams in their efforts to provide top class service and work product.  He is also responsible for updating franchise agreements and disclosure documents, managing any litigation involving the Region and reviewing and advising on technology, promotional, event and employment agreements and relationships.